I have been using Cruise value for 4 years and never had any trouble. A few days ago I found out that they took my money from my credit card, for my final payment on a Royal Caribbean crusie and never gave the money to RC.
Thank Goodness that we realized it in time. I now have to dispute the CC charge and hopefully get my money back. What they have done to my family is not right. We had 7 reservations in the system with them, thank good ness that I wanted to link another reservation to ours for dinner.
Thats the only way I found out. My travel agent that I always used e-mailed me and told me that they closed.
She is a victim of this closer also yet shehas been so helpful through this process. There has to be something that we can do to this company.